ai-email-intelligence

Terms of Use – AI Email Intelligence for Zoho CRM

Last Updated: February 26, 2026

1. Acceptance of Terms

By installing, accessing, or using the AI Email Intelligence for Zoho CRM extension (“the Extension”, “Service”, “we”, “our”, or “us”), you agree to be bound by these Terms of Use.

If you do not agree to these Terms, you must not install or use the Extension.

2. Description of the Service

AI Email Intelligence is a productivity extension that operates within Zoho CRM and provides AI-generated:

email summaries
key insights
sentiment analysis
suggested email replies

The Extension assists users in reviewing and responding to emails more efficiently.

The Service is provided as a tool to support user productivity and decision-making and does not replace human judgment.

3. Artificial Intelligence Disclaimer

The Extension uses automated artificial intelligence systems to generate content.

You acknowledge and agree that:

AI-generated content may be inaccurate, incomplete, misleading, or inappropriate
Suggested replies are recommendations only
The output is generated automatically without human review by us
You must review and approve all AI-generated content before using or sending it

You are solely responsible for verifying the accuracy and suitability of any generated output.

4. No Professional Advice

The Extension does not provide legal, financial, tax, compliance, or professional advice.

Any information generated by the Extension is for informational purposes only and should not be relied upon as professional guidance.

5. User Responsibilities

You agree that you will:

use the Extension in compliance with applicable laws and regulations
not submit unlawful, harmful, or sensitive regulated data for processing
review AI-generated responses before sending emails
ensure that your organization permits AI processing of email content

You are responsible for the content of any emails sent using generated suggestions.

6. Third-Party Services

The Extension relies on third-party platforms and services, including Zoho CRM and external AI processing providers.

We are not responsible for:

outages
data loss
delays
or service interruptions

caused by third-party systems.

7. Availability of Service

We may update, modify, suspend, or discontinue the Extension at any time without prior notice.

We do not guarantee uninterrupted or error-free operation.

8. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for:

business losses
lost profits
loss of customers
reputational damage
incorrect communications
or any indirect, incidental, or consequential damages

arising from the use or inability to use the Extension.

You use the Extension at your own risk.

9. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or liabilities arising from:

your use of the Extension
emails sent using AI-generated content
violation of these Terms

10. Termination

We reserve the right to suspend or terminate access to the Extension if misuse, abuse, or security risk is detected.

11. Changes to Terms

We may revise these Terms from time to time. Updated versions will be posted on this page with a revised date.

Continued use of the Extension after changes constitutes acceptance of the updated Terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the applicable jurisdiction of the service provider.

13. Contact

For questions regarding these Terms, contact:

Support Email: support@techiesaround.com Product: AI Email Intelligence for Zoho CRM